All sales are final due to the custom-made nature of our products. Once an order is placed, it cannot be returned or refunded. We take great care to ensure every item meets our high-quality standards. If you have any questions or concerns about your order, please don’t hesitate to contact us at mendandmotion@mendandmotion.com. We are happy to assist with any inquiries regarding your purchase. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and replace it.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.